Responsible gambling

Responsible Gaming at Ladner Casino

At Ladner Casino, we take responsible gaming very seriously. We want to ensure that all our players have a safe and enjoyable experience while on the premises or playing online.

To support this goal, we have implemented various tools and measures to promote responsible gaming:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to control your spending.
• Time-Outs: Take breaks from gaming with short-term "cooling-off" time-outs ranging from 24 hours to several weeks.
• Self-Exclusion: Apply long-term self-exclusion options for a minimum of six months up to five years.

These tools are available through our website and can be accessed at any time. We encourage all players to take advantage of them if they feel the need.

Additional Support

We understand that sometimes, gaming can become an issue for individuals. That's why we have partnered with various organizations that provide support and guidance:

• Problem Gambling Services: Links are provided on our website to Canadian-focused problem gambling services such as BC's Gambling Support Line.
• General Organizations: We also link to general organizations recommended by regulators to offer help and support.

Your Well-being is Our Priority

We want all of our players to enjoy their gaming experience while staying within limits. If you feel that your gaming habits are becoming problematic or if someone close to you has a problem with gaming, we encourage you to take action:

• Reach out to one of the organizations listed on our website for help and guidance.
• Contact our support team through live chat or email to discuss any concerns.

Responsible Gaming at Ladner Casino: A Commitment

At Ladner Casino, we are committed to promoting responsible gaming practices. We strive to provide a safe environment where all players can enjoy their time with us while maintaining control over their spending and behavior.

Please don't hesitate to reach out if you need assistance or guidance.